Frequently Asked Questions
Get the answers to some of the most common questions we get asked.
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Phoenix Plant Services specialises in a comprehensive suite of services designed to keep your earthmoving and construction equipment in peak condition. Our offerings include:
Maintenance: From routine services to preventive care, we ensure your equipment operates efficiently and safely, minimising unexpected breakdowns and extending your fleet's lifespan.
Repairs: We handle everything from minor fixes to more complex issues, ensuring your equipment is back in operation as quickly as possible with minimal downtime.
Inspections: Our detailed inspections help in identifying potential issues before they become costly problems, ensuring compliance with safety and operational standards.
With our 24/7 availability, trusted advice, and fixed price travel for Metro and Greater Sydney site attendance, Phoenix Plant Services is your go-to partner for reliable and efficient equipment servicing.
With more than 15 years of experience in the industry, our team of experts provides trusted advice and service you can rely on. Our commitment to quality and efficiency is at the heart of everything we do.
Our unique combination of fixed price travel, availability 24/7, on-site support, and trusted advice backed by over 15 years of experience sets us apart in delivering reliable and efficient services.
We specialise in the maintenance, repair, and inspection of earthmoving and construction equipment including excavators, skid steers, wheel loaders, dozers and small dump trucks.
Contact us to discuss your specific equipment needs.
At Phoenix Plant Services, we pride ourselves on our versatility and expertise across a wide range of brands in the construction and earthmoving equipment industry. Our skilled team has extensive experience working with leading brands, including but not limited to:
Bobcat
Case Construction
CAT
Hitachi
Hyundai
Kobelco
Komatsu
Kubota
Sumitomo
This is not an exhaustive list, and we are continually expanding our knowledge and services to accommodate more brands. Our goal is to provide comprehensive support regardless of your equipment's make, ensuring it remains in optimal working condition.
If you have specific brand-related service needs, feel free to contact us, and we'll be happy to discuss how we can assist you.
Yes, we specialise in rapid response to emergencies, offering 24/7 availability to address urgent repair needs and minimise downtime.
We offer customisable maintenance programs designed to keep your equipment in top condition, including routine and preventive maintenance services. Whether you have one machine or a full fleet of different equipment, Phoenix Plant Services can tailor a maintenance program to suit your needs.
Contact our team to discuss your specific needs and concerns.
We recommend regular maintenance checks to prevent downtime and different brands and equipment will need regular servicing at different intervals. As a general rule of thumb, Phoenix Plant Services recommends servicing your equipment every 250hrs of running time to minimise the need for urgent repairs.
If you're unsure, our team can provide trusted advice on scheduling maintenance and inspections based on your specific equipment and usage.
Phoenix Plant Services is committed to making your payment process as convenient as possible. We accept the following payment methods:
Direct Deposit: Securely transfer funds directly into our account.
Major Credit Cards: For your convenience, we accept payments made with major credit cards. Rest assured, all credit card transactions are securely processed via Stripe, ensuring your information is protected. Note: surcharge applies for credit card transactions.